Joining Team Mayo


Customer Service Specialist/Project Manager - Full Time

Job Overview: 

We are seeking a highly organized and customer-focused Project Management and Customer Service Specialist to oversee multiple auction events from start to finish. The ideal candidate will ensure that all consignor and seller properties are effectively marketed while providing a seamless experience for buyers. This role involves collaborating closely with team members to facilitate timely payments, settlements, and resolving any post-auction matters. 

Key Responsibilities: 

  • Prepare and publish auctions for online bidding platforms. 
  • Syndicate auction listings to various platforms and syndication sites. 
  • Collect outstanding invoices and process payments post-auction close.  
  • Prepare post-auction settlements for approval and distribution once approved 
  • File and maintain auction documents including contracts and miscellaneous paperwork, including court-related documents management. 
  • Answer phones and assist walk-in customers with auction-related inquiries. Collaborate with team members to ensure a positive seller/buyer experience. 

Qualifications: 

  • Proven experience in project management or event coordination. 
  • Strong organizational skills with attention to detail and accuracy. 
  • Excellent communication skills, both written and verbal. 
  • Ability to multitask and prioritize in a fast-paced environment. 
  • Proficiency in Microsoft Office, photo editing software, and social media platforms. 
  • Strong problem-solving skills and the ability to work independently or within a team. 
  • Background in customer service, handling payments, and settlement processes is preferred. 

If you are a proactive, detail-oriented individual with a passion for auctions and customer service, we’d love to hear from you!

Full-time position. Competitive pay with bonuses.

Must be available to work within the hours of 8:00 a.m. and 6:00 p.m. Monday through Friday and be within reasonable driving distance to our main office located in Belton Missouri. We do not work weekends as we want our team members to spend that time with their families.

If you are looking for a challenging and exciting job that offers variety and the opportunity to work with a great team of people, please apply.